For appointments or information call: 01425 638817


Lawful Basis For Processing Client Data

Under the new legislation as the Data Controller and Data Processor I need to collect personal information about your health in order to provide you with the best possible treatment. Processing the special category of personal data necessary for healthcare is classed as a legitimate interest.

Your requesting treatment and my agreement to provide that treatment constitutes a contract. 

It is important that I can contact you in order to confirm your appointments with me. This constitutes a legitimate interest however this time it is your legitimate interest.

I have a legal obligation to retain your records for 8 years after your most recent appointment, but after this period you can ask me to destroy your records if you wish.
Your records are stored on paper in a locked filing cabinet within an alarmed space.

None of your personal details are kept on a computer.
I will never share any of your data without your written consent and your email address is not held on a database nor used for any marketing purposes.

Only I will have routine access to your personal information

If you are not satisfied with my response, then you have the right to raise the matter with the Information Commissioner’s Office

Contract for online therapy work

i) The client is not suffering from any diagnosed psychiatric condition, or epilepsy and is not under the supervision of a psychiatrist.

ii) The client has provided the correct address and contact details of their online location.

iii) The client has provided the correct name and full practice address and telephone number of their GP and that they authorise the therapist to contact the GP if the therapist regards it as essential for either the wellbeing of the client or others.

iv) The client will take part in all sessions free from the influence of either alcohol or drugs and will provide a list of any prescription medicines they are currently taking.

v) The client will ensure that the environment in which sessions are undertaken shall be safe and free from distractions and will inform the therapist if there is anyone else present or monitoring the session.

vi) The client will not record the session (either by sound or visual means) without prior permission from the therapist.

vii) The client understands and accept that the therapist may terminate the session without warning if the therapist should determine that the session has been booked for some purpose other than to receive therapy, and that should this occur, the client will remain liable for any session fee that may have been paid in advance.

The therapist will obtain an agreed back-up number or text arrangement in case of technology failure, and a third-party emergency contact number.

The therapist will ensure that the client has a clear understanding of what to do in the event of server or computer breakdown or other loss of communication.

The therapist ensures that the client has access to all relevant email transactions and full details of all fees paid to the therapist.

The therapist will take appropriate measures to protect the integrity and privacy of their computer system and to remove client material from their computer at the end of the contracted work.